Who we are
Our website address is: https://trustedremotesupport.com.
Effective Date: 4/30/2025
1. Overview
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information. We operate in accordance with California law, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
We are a veteran-owned business based in San Francisco and are committed to safeguarding your privacy with transparency and respect.
2. Information We Collect
We may collect the following information when you fill out our contact or service request form:
- Your name
- Phone number
- Email address
- Operating system or device type
- Description of your technical issue(s)
- Whether the request is urgent
We do not knowingly collect data from children under 13.
3. How Your Information Is Used
We use the information you provide only to:
- Respond to your inquiry or support request
- Schedule service and communicate with you
- Maintain a record of services rendered for follow-up or internal use
4. We Do Not Sell or Share Your Data
We do not sell, rent, or trade your personal information.
We do not share your information with third parties, marketers, or data brokers.
Your data is only accessed for the purpose of providing support and managing client communication.
5. Cookies & Tracking
This website may use basic cookies to:
- Maintain website functionality
- Improve user experience
We do not use cookies for advertising, tracking across other websites, or behavioral profiling.
You may adjust your browser settings to disable cookies at any time.
6. Your Rights Under California Law
As a California resident, you have the right to:
- Know what personal data we collect and how it is used
- Request access to or deletion of your personal information
- Correct inaccurate information
- Limit use and disclosure of sensitive personal information
- Opt out of the sale or sharing of personal data (we do not engage in these practices)
To exercise your rights, contact us at: 📧 [YourEmail@example.com]
📞 (415) 562-6163
We will verify your identity before responding to any CCPA request.
7. Data Retention
We retain information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
8. Security
We take reasonable steps to protect your information from loss, misuse, or unauthorized access. However, no system is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
10. Contact Us
For questions, concerns, or to exercise your privacy rights, please reach out:
[Your Name / Business Name]
📧 Support@TrustedRemoteSupport.com
📞 (415) 562-6163
📍 San Francisco, CA